Responsibilities :
- A well-mannered, calm, polite and eloquent individual with 1-2 year(s) experience in the field of Customer Service and After Sales Coordination.
- High proficiency in reading and writing in the English and Bahasa Malaysia languages.
- A good understanding and affinity to mobile phone technology, well versed about the industry, its trends and challenges.
- Good knowledge about e-commerce and familiarity with e-commerce Live Chat is a plus.
- Experienced and comfortable in handling customer inquiries via calls, live chat, and emails.
- Work as part of the sales team to drive positive company sales results.
- An organized individual that is able to track incidents, issues and cases accurately. Also has the ability to multi-task, prioritise and manage time effectively.
- Proficient in handling computers, know their way around Microsoft Office, able to write emails and answer them.
- · Friendly and attentive to details that can work in a team of other like- minded people and work independently as well.
- Willing to work in fix shift and weekends.
Job Types: Full-time, Permanent
Salary: RM2,500.00 - RM2,700.00 per month
Benefits:
- Free parking
- Health insurance
- Opportunities for promotion
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- How much is your expected salary?
